Useful Information

Cancellation conditions WINTER:
Cancellations up to 3 months before arrival can be cancelled free of charge. Up to 1 month before arrival 40% of the total price, up to one week before arrival 90% of the total price and after that 100% of the total price will be charged as cancellation fee. In case of late arrival, or during your scheduled stay at the Hotel Garni Schneider you will be charged the full price of the rooms as the rooms cannot be re-sold. For your own security, we recommend you apply for hotel cancellation insurance. Please get in touch with us if you have any further questions.

Cancellation conditions SUMMER:
Cancellations up to 1 month before arrival can be cancelled free of charge. Up to 1 week before arrival 90% of the total price and after that 100% of the total price will be charged as cancellation fee. In case of late arrival, or during your scheduled stay at the Hotel Garni Schneider you will be charged the full price of the rooms as the rooms cannot be re-sold. For your own security, we recommend you apply for hotel cancellation insurance. Please get in touch with us if you have any further questions.

The Europäische Reiseversicherung is a travel insurance (with costs) that offers comprehensive cancellation and accident protection. There is either the Hotel Cancellation Premium or the Hotel Cancellation Plus.

To secure yourself, we would recommend a Cancellation Insurance. You can purchase online:
https://start.europaeische.at

We highly recommend you to reserve your tables for lunch and dinner in advance via the platform https://restaurants.table4u.at/eng

On our breakfast buffet you will find all that is good and important for a perfect start to a relaxing vacation day. Breakfast is the loveliest time of the day and the best: Enjoy!

Please let us know ahead of time if you have any special dietary needs.

Breakfast time:
7.30 am - 10.00 am

In order to offer you a carefree breakfast experience, we would like to ask you to let us know an approximate breakfast time the day before.

For your regeneration, a Finnish sauna, a steam bath, experience showers, a Kneipp water-treading basin and relaxation room are available. Let your senses be uplifted as you listen to the music and feel the soothing calm of the surrounding atmosphere. Hand and sauna towels are placed in the spa area for you. A bathrobe and bath shoes are located in your wardrobe.

We kindly ask you to registrate for the wellness area in the morning.

Massage:
Grant yourself luxurious hours for your physical as well as emotional sense of comfort. We will gladly reserve an appointment for you. For this purpose we kindly ask you to register yourself on the previous day.

• Michael Peter Malwitz: https://www.physiogrip.com/ 
• Hans Peter Jochum: http://www.arlbergmasseur.at/
• Physiosport Massage Burgi Muxel: http://www.burgi-muxel.at/

You can be sure that your room will be cleaned thoroughly and with great care. Our chambermaids clean in the morning from 7.30 am to 1.00 pm when you are absent.

We ask for your understanding that room cleaning does not take place after 1 p.m.

Sufficient ventilation is provided during cleaning.

DATA PROTECTION DECLARATION FOR VIDEO SURVEILLANCE

1. Video Surveillance (Basis and Purpose of Processing)

We have installed video surveillance in our establishment. This data protection declaration applies to all persons affected by the video surveillance in our establishment (Hotel Garni Schneider, Dorf 115, 6764 Lech). We hereby inform you about the type, scope, and purpose of the collection and use of your personal data by our company in this context. We respect your privacy and are committed to complying with the legal requirements for the processing of your personal data. All your personal data is processed on this basis.

Video surveillance is in place for the preventative protection of the property, integrity, and safety of our guests and customers, as well as our business and our employees. The video surveillance covers the reception area, the ski room and its access, and the rear entrance.

These surveillance measures serve to secure evidence in the event of criminal offenses, to establish causation of damages, and to assert and defend our claims, as well as the claims of our guests, employees, and other injured third parties, and to fulfill the legal interests and obligations of ourselves and the aforementioned groups. For this purpose, we collect the following data from individuals in the video-monitored area: image/audio recordings of the individuals, including the location and time of the recording.

Unless it is merely a real-time transmission, the data will be stored for up to 72 hours. In exceptional cases, longer storage, disclosure (e.g., to courts, security authorities, insurance companies, legal representatives), and other processing may occur as long as necessary for conducting the associated legal or administrative proceedings and disputes and pursuing claims. If no specific case exists and no other statutory retention obligations apply, the video recordings will be automatically deleted after 72 hours.

In exceptional cases, we will transmit the collected data (i.e., the video recording or a description of the actions evident therein) to the competent authorities and courts, as well as to insurance companies, legal representatives, and individuals who derive claims from actions documented by video surveillance, and their legal representatives. Please note that courts and/or authorities may, in exceptional cases, order the publication of the recordings.

We do not use automated decision-making or profiling. We implement appropriate technical and organizational security measures when processing data. The video recordings are encrypted and can only be viewed by authorized personnel in a secure location using a computer not connected to our company's IT network.

The data controller is Carola Muxel, Hotel Garni Schneider, Dorf 115, 6764 Lech, Austria. Her representative is Thomas Muxel.

Our data protection coordinator is Carola Muxel.

For further information, please contact us at info@schneider-lech.at.

2. Categories of Recipients / Transfer to Third Countries

Your personal data relating to video surveillance will be transferred by us to the following recipients or categories of recipients: Carola Muxel and Thomas Muxel.

We do not intend to transfer your data to an international organization or recipients in third countries.

3. Data Subject Rights / Objection / Contact

As a data subject within the meaning of the GDPR, you have the fundamental rights to information, rectification, erasure, and restriction of processing, in each case within the framework of the applicable legal provisions.

You have the right to object to the processing. If you have grounds relating to your particular situation that justify your objection, we will no longer process your data unless we have compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing serves the purpose of establishing, exercising, or defending legal claims.
To exercise your rights, please contact:

Carola Muxel, Hotel Garni Schneider, Dorf 115, 6764 Lech

info@schneider-lech.at

With regard to the processing of your data by us, you can also lodge a complaint with a supervisory authority at any time. In Austria, this is the Austrian Data Protection Authority (www.dsb.gv.at).

4. Miscellaneous

We reserve the right to amend this privacy policy at any time and adapt it to new developments. The new version will apply from the date it is published on our website and/or posted in our business premises.